Return & Refund Policy
Snap Sphere Return Policy
We want you to love your Snap Sphere Mini! If you’re not 100% satisfied, we’re here to help.
Returns & Refunds
- You have 14 days free return from the delivery date to request a return.
- Items must be unused, in original packaging, and in the same condition as received.
Damaged or Defective Items
- If your item arrives damaged or defective, contact us within 7 days of delivery with photos, and we’ll send a replacement or issue a full refund.
Non-Returnable Items
- Final sale items, custom orders, and used products are not eligible for returns.
How to Start a Return
- Email us at snapspheremini@gmail.com with your order number and reason for return.
- We’ll provide return instructions and a shipping address.
- Once received and inspected, refunds will be processed within 5-12 business days to your original payment method.
For any questions, feel free to reach out—we’re happy to help!